Beware!
I had been wanting to go to Tranquility Spa in the Scarborough Town Centre for a long time. From the outside (& from their website) it looked so nice. Plus the name....sounded like just what I needed!
So for my birthday, my husband booked me a Signature mani/pedi.(with parafin wax) Worst experience of my life :(
My feet got burned! I was crying out in pain, and was almost in tears. The lady doing it was SO rough, and hurt me with the file, several times (roughly filing my skin. I've had pedicures before, but nothing like this pain). I finally commented on how I wasnt prepared to be in pain, and how most pedicures are relaxing. She said I must just be really sensitive.(!!!) She wasnt even going to give me my foot massage! I had to ask for it, and she seemed annoyed. (to top it off, they didnt even have pink nail polish! PINK! My husband had to go buy some for me & bring it in!! She was trying to talk me into 'school bus yellow' which was horrid. she claimed it was the most popular. among what age group, I'm not sure. But I'm 40! lol)
And the ambiance.....awful! They have no door separating the mall from the spa. So I got to listen to crying babies and yelling. I was in a tiny room at the back, with no pictures on the wall or anything beautiful or relaxing to look at(ok, they did have music playing & offered me a green tea) But it was NOTHING like what I pictured. Not at all "tranquil".
After my foot being so burned I couldnt wear the flipflops they gave me, I opted out of the parafin for my hands! Since my husband had pre-paid, they wouldnt even give me a refund! Just an in-store credit for my next visit(haha!) I will NOT be going back! Definitely not a pampering spa. And the staff......so unfriendly!

I've never even left a somewhat negative comment about a place before, but I was so sad & disappointed (& in pain!) that I needed to warn others.
But, lesson learned. Dont be deceived by the outside. Always visit first, and maybe just stick to places that you've been referred to by people you trust.

I called to make an appointment after buying a Groupon for a discounted service.

Here I am 2 days later and nobody has returned my call to book an appointment.

Not a great first impression of the class of service. Had I'd known, i would have gone elsewhere.

The do a good job on gel manicures and pedicures. However, everything else, especially laser services, are way overpriced for the quality.

Very helpful service, asked me what I need and GAVE IT TO ME. Cheap cheap cheap for those guys who look for fun after work. They accept Canadian Tire money too

DO NOT GO HERE! Renew Beauty Spa has no regard for their clients! I purchased a package for laser at their Sherway Location, they closed that location, transferred me to Erin Mills and found out yesterday they will not book me because the "Sherway" laser broken. This is a chain beauty spa and should treat all their prepaid customers fairly. They took my money and didn't provide the service!!! BE WARNED -- THEY DID NOT CARE EVEN WHEN I TRIED TO REASON WITH THEM. I WAS TOLD IT WASN'T HER ISSUE! BAD BAD SERVICE and no call back from Manager. If you go here, DON'T BUY ANY PACKAGES!

I can't sleep. I am thinking about being duped by Pure Med Spa at Sherway Gardens. I purchased 2 laser treatments through Wag Jag for touch ups (including eyebrow clean up) and once in the store, I was told I truly needed to pay a lot more for those touch ups. $562 to be exact. It may not be much money, but the Laser tech Tara shaved off a third of my eyebrow while she was telling me about her baby delivery. She used a 5 cent rasor and never said a word. The manager Natasha, the receptionnist and the tech Tara just smiled and laughed as if nothing was wrong with my face and waived goodbye/ I noticed during my drive home (I live 1 hour away from Etobicoke) that my skin was red from shaving and that a third of my eyebrown had disapeared. I couldn't stopped crying and had to stop on the side of the road. I called and told them and Natasha the manager said she would call me back. I called this place and all other location with my story and no one has ever apologized or offer a refund. I got Louise Talbot on the phone once and she said that I needed to sign and email her a release form and than she would refund me. She never sent me that form. Next thing you know, She no longer works there. Natasha quit and Tara was transfered to another location. I called for the 56th time to be told by Jennifer, the manager replacing Natasha, that Sherway is temporarely closed, they are going through changes and that Pure Med spa is no longer and was oprated under a different group?!!
If anyone is interested in taking these people to court to get a refund and an apology please let me know.
DON'T EVER GO ANYWHERE NEAR ANY OF THOSE STORES AS THEY ARE NOT QUALIFIED AND A FRAUD
SAVE YOURSELF FROM SLEEPLESS NIGHTS

if there was a rating for less than one star i would give that. incredibly unprofessional management, overworked and stressed front staff, machines break down constantly. i have been rescheduled for appointments four times, once they cancelled my appointment without even telling me. the occasions i have been able to get in for have happened a minimum of 45 minutes late. DO NOT SPEND YOUR MONEY HERE!

I PURCHASED A PACKAGE IN LATE NOVEMBER FOR $245.00. SOON AFTER THEY WENT OUT OF BUSINESS. MANY PEOPLE ARE OUT OF POCKET FOR SERVICES NOT RENDERED. IS THIS NOT FRAUD.

If you want a fast, easy, waxing experience then go to Aroma!

The ladies are absolutely fabulous and the experience is amazing. They know what they are doing! I will NEVER get waxed anywhere else EVER!

15% off every Tuesday and Wednesday which is cool too.

Seriously, if you're looking for a place to get a Brazilian wax done in less than 10 minutes, then this is the place to go.

The worst spa I've seen in years! Save your time and money and go somewhere else!

My friends took me out for a spa day and it was the most relaxed I've been in a very long time!! I had an amazing massage and facial and loved every minute of it! There was a nice tea lounge and also separate relaxation lounges for women and men with snacks and flavoured water. I also found the staff to be extremely welcoming and friendly. I will definitely be going back!

I have had my hair highlights at severals different places over the years and this is by FAR the worst place I have ever been. I realized going into this that it is a training school, but I thought that it would be fairly safe b/c they are being supervised. The owner/instructor was just as bad as the student. I had to tell the student where to highlight my hair (or else I would have left looking like a skunk) and my hair is yellow/orange. I was quite clear with her that I do not want yellow highlights and to match my existing highlights. When the instructor saw the colours she said " It will be lighter that you have on top, but, hey, it's spring" with a smile on her face as if I was supposed to be happy. I had to avoid as many people as possible until I can get this disaster fixed. Also, a different student did my daughter's cut - a simple, straight cut and it is 2 inches longer on one side compared to the other. I will never ever ever return to this poorly run and instructed school.

I have a wonderful experience, I have known then for 6 years.

Going here was one of the worst experience of my life and I'm writing this review to warn future clients. I made an appointment at Spa Aqua for a Brazilian wax. The trouble started before I had even made it to the spa, as I was walking to the spa about 10-15 min before my appointment I received a phone call from the spa saying that they were running behind with the appointments that day due to the weather and if it would be okay to push my appointment back an hour. Since I had the day free I said it would be fine. I arrived at the Spa 10 minutes before my appointment and was told to sign in and I would be seen shortly. It was not till over 30 minutes after my rescheduled appointment that I was finally taken into the room to have my service!
Now when I first arrived I was introduced to the women who would be performing my wax, and told that she was just finishing up with another client and would be with me shortly. At the same time there was a hair dresser down stairs who was waiting for the colour to set for her client.
To my surprise the person waiting for me in the room was not the esthetician that I was first introduced to, but the hair dresser from earlier. I was confused and had a gut feeling that told me to leave, but I figured she must know what she was doing otherwise why would they allow her to do something as sensitive as a Brazilian wax....I should have gone with my gut instinct.
I have gotten many Brazilian waxes, but unfortunately the lady who normally does mine was on vacation and since I was in the area I decided to try these guys out. From the start I could tell this women had no idea what she was doing. The wax was way to hot and even after repeatedly tell her so she didn't seem to get the point. She also went over the same are over and over and over again which for anyone who knows waxing, knows this is a complete no no. Also during the wax, the lady who was in the room before knocked on the door as she forgot her coat, and instead of giving me a towel or something to cover myself she just opened the door!
After about 30 min of agony she says she's all done, FINALLY I thought, then I get down and look and not only is most of the hair still there the work is patchy and I'm burt...badly burnt. I look up and say okay, and with tears in my eyes get dressed and go down to pay. At $50 plus tax I felt like I was being robbed but was too nice to say anything. Luckily my boyfriend isn't, and went back later to get my money back because he was furious when he saw what they had done to me.
This may be a long post but I write it as a warning....avoid this place at all costs unless you want to suffer a similar fate.

I recently purchased my sister a massage here at Spa-In gift. She absolutely loved it!

I had a bikini wax done by the owner Cindy and it was the most unsanitary I have ever had. She used the same metal spatula over and over and never cleaned it. It was so gross! I have had many waxes in my day and have never seen this. I will never go back.

Terrible, will try to sell you the air you breathe and if they have a chance to trick you with anything previously agreed they will, be very careful
I do not recommend it to anyone, there are much better and serious places in Toronto.

Be careful when searhing.
i

I purchased two packages from Spa And Travel.com totaling $450.00
After purchasing the packages I called the spa to book an appointment only to find out that they haven't been honoring purchases through Spa And Travel for several months!
After trying unsuccessfully to reach someone at spa and travel I decided to do a bit of research. That is when I came across these reviews from others who had been scammed.
I of course panicked, called my credit card company and informed them of the scam!
However, I was refunded the money to my credit card and notified via e-mail later that same day!
"Whew" My suggestion would be, if anyone wants to take advantage of the deals presented by Spa And Travel, they should call and confirm with the spa itself as to whether the deal is legitimate or not.

Had both the Vela Shape and Laser hair removal treatments performed at this location and it was probably the best results I've seen from any medical spa in the GTA not to mention the price is right. Staff is so friendly and knowledgeable of all treatments and I would highly recommend this place to family and friends.

Great local spa. Several good value packages. I send my wife every year for her birthday.